Digital Literacy

Our Approach

We provide patient, one-on-one support that’s personalized and welcoming. No question is too small—we focus on helping people build confidence step by step.

What We Can Help With

  • Setting up and using smartphones, tablets, or computers
  • Understanding apps, email, and internet browsing
  • Managing passwords and online accounts
  • Learning how to spot scams, phishing, and fraud
  • Protecting personal information and privacy
  • Safe online shopping and payments
  • Applying for jobs online and creating resumes
  • Accessing telehealth appointments and medical portals
  • Paying bills or managing banking online
  • Using social media safely and effectively
  • Video calls and messaging with family and friends
  • Building an online presence for personal or business needs
  • Connecting to community resources, benefits, and support services
  • Learning to use e-books, online learning, and digital tools
  • Exploring energy and resource access programs

Digital Literacy Community Drop In Hours

*** These Hours are currently paused. Please call 585-798-4265 for accurate information or to schedule a 1 on 1.   
LocationDayHours
Albion Hoag Library2nd Monday4PM-6PM
Holley Community Free Library1st Friday11AM-1PM
Medina Lee-Whedon Memorial Library2nd Wednesday11AM-1PM
Medina Senior Center3rd Thursday10:45AM-12:45PM
Albion Office for the Aging3rd Monday1PM-3PM
Yates Community Library4th Thursday4PM-6PM
*If Orleans CCE or the drop in location is CLOSED; drop in hours are canceled.   

Want to schedule a one-on-one appointment?

  • Call: 585-798-4265 ext. 146

  • Text: 585-798-7030

  • Email: ats235 [at] cornell.edu (ats235[at]cornell[dot]edu) 

Computer keyboard with a digital literacy button.